Terms of service

Terms of Service

Welcome to MobileXpress.com.au! By using our website and making a purchase, you agree to the following Terms of Service. Please read them carefully.

1. General Information

  • MobileXpress.com.au is an online retail store that offers a wide range of mobile and tech products.
  • These Terms of Service govern your use of our website and services. By using our website, you agree to comply with these terms.

2. Account Registration

  • To place an order, you may be required to create an account with us. You are responsible for providing accurate and up-to-date information.
  • You must keep your account details confidential and notify us immediately of any unauthorized use of your account.

3. Products and Pricing

  • All products displayed on our website are subject to availability and may be withdrawn at any time.
  • Prices are listed in AUD and are exclusive of shipping fees, which will be added during checkout.
  • We reserve the right to change prices and product availability without prior notice.

4. Order Processing

  • Once an order is placed, we will send you a confirmation email. This is not an acceptance of your order, but rather an acknowledgment that we have received it.
  • We reserve the right to cancel or reject any order at our discretion, especially in the event of pricing errors, availability issues, or fraudulent activity.

5. Payment

  • We accept payment through various methods, including credit cards, PayPal, and other secure payment processors.
  • Payment must be made in full before orders are shipped.

6. Shipping and Delivery

  • Shipping costs will be calculated at checkout based on your location and selected shipping method.
  • We are not responsible for delays caused by shipping carriers, adverse weather, or other external factors.
  • All orders are shipped within 1-2 business days, and tracking details will be provided once the order is dispatched.

7. Returns and Refunds

  • For detailed information on returns and refunds, please refer to our [Return Policy] on the website.
  • We accept returns for items that are unused, unopened, and in their original packaging within the specified return period.

8. Privacy and Security

  • We take your privacy seriously. Please refer to our [Privacy Policy] to understand how your personal information is collected, used, and protected.
  • We use encryption and secure payment gateways to ensure your payment details are safe.

9. Limitation of Liability

  • MobileXpress.com.au is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.
  • We are not liable for any delays, damages, or losses due to third-party delivery services or external factors beyond our control.

10. Intellectual Property

  • All content on this website, including text, images, logos, and product descriptions, is the property of MobileXpress.com.au or its affiliates and is protected by copyright laws.
  • You may not reproduce, distribute, or use any of this content without prior written permission.

11. Amendments

  • MobileXpress.com.au reserves the right to modify, update, or change these Terms of Service at any time. Any changes will be posted on our website, and your continued use of the website constitutes acceptance of these changes.

12. Governing Law

  • These Terms of Service are governed by the laws of Australia. Any disputes will be resolved in accordance with Australian law.

13. Contact Us

  • If you have any questions about our Terms of Service, please contact us via our whatsapp or by emailing sales@mobilexpress.com.au .